Our goal has been to be very positive in our writing and our outlook on life through the years and we have managed very well. This is not to say that everything works out perfectly every time but it does work out in the end as you will read. 

I bought my first e-bike just over two years ago from our local bike shop that carries many different brands of bikes. They are very helpful and have a great service department with wonderful people. I have to admit that I did not do any research in advance and saw a German built bike with a German motor on the website and purchased it with only a short test ride. This store also has an adjoining rental shop where they told me to go and try different bikes to find what I wanted and the cost of the first three rentals would be deducted from the price of any bike I purchased. Did I take them up on their offer? Well I did not and I paid for my mistake as it was a lemon. I should have done more research online before spending a lot of money and time with the bike in the shop. In less than two years my bike was in the shop for four (4) motor replacements. Each time I would be riding and the computer on the bike would flash up a warning “Waiting for drive”. Sometimes I could just power off and on the bike and everything would be back to normal for 20-30 kilometers. Other times it required removing the battery and resetting the computer and all would be fine for a few days or not. The company had extended the warranty from two to three years due to all the problems they were having with different motor failures and these were well documented in the complaint forums. My local dealer was very kind and gave me a free loaner bike to use while mine was being serviced and shipped back to Germany twice. It was helpful to try the different bikes but I did not like any of them so I knew some others to drop off my shopping list.  Continue reading “Riding a Moustache”